Lead statuses & categories

The lifecycle of a lead and reply categories.

Campaigns: Leads4 steps
  1. 01Sequence statuses: Not started → In progress → Completed / Replied / Bounced / Unsubscribed.
  2. 02Reply categories: Interested, Not interested, Out of office, Wrong person, Do not contact.
  3. 03Categories are set by AI on each reply and editable in Unibox.
  4. 04Category changes can trigger subsequences and webhooks.

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