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Knowledge Base/Unified Inbox/Custom lead labels
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Custom lead labels

Your own tags on top of AI categories.

Unified Inbox4 steps
  1. 01Unibox → Settings → Labels → New label with a name and color.
  2. 02Apply labels from any thread's header.
  3. 03Filter Unibox and Analytics by label.
  4. 04Labels sync to CRM integrations as tags.

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