Knowledge Base/Account & Billing/Understanding charges & credits
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Understanding charges & credits

Read your bill line by line.

Account & Billing4 steps
  1. 01Subscription = base plan, billed monthly or yearly.
  2. 02Credits = data/enrichment usage; included allowance first, then top-ups.
  3. 03Add-ons (extra workspaces, placement tests) appear as separate lines.
  4. 04Dispute a charge via Chat Support within 30 days.

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