Fixing account disconnection errors
What the red Disconnected badge means and how to clear it.
Email Accounts & Connection5 steps
- 01Open Settings → Email Accounts and click the disconnected account.
- 02Read the error: Auth failed = password/app password changed; reconnect.
- 03IMAP unavailable = IMAP disabled at provider; enable and reconnect.
- 04Too many connections = provider throttling; wait 30–60 min.
- 05Click Reconnect after fixing the cause — campaigns resume automatically.
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