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Unlock verified emails and how credits are charged

Searching the lead database is free. Revealing a person's email address costs credits. OutreachFox finds the address through waterfall enrichment across 50+ data providers, verifies it, and only ch…

Draft — written from product facts + domain knowledge; UI labels to be verified before publishing.

Searching the lead database is free. Revealing a person's email address costs credits. OutreachFox finds the address through waterfall enrichment across 50+ data providers, verifies it, and only charges you when it delivers a verified result. This article explains the unlock flow, the credit rules, and how to keep credit spend efficient.

Prerequisites

  • A workspace with credits (see your plan under Settings → Billing / Credits).
  • A lead search with results (see Lead database overview: search by ICP filters).

Steps

  1. In Lead List, open your search results.
  2. Tick the leads to unlock, or tick select-all. Set a maximum number if you only want the first N results.
  3. Click Unlock (or Reveal emails).
  4. Confirm the estimated credit cost shown in the dialog.
  5. Wait for the job to finish. Progress is shown at the top of the list; large batches take a few minutes because each lead is checked against several providers in sequence.
  6. Unlocked leads now show the email, its verification status, and any extra fields the providers returned (phone, LinkedIn URL, company data).

How credits are charged

**Result****Charged?**
**Verified** email foundYes, 1 credit per lead
**Catch-all / accept-all** email foundYes, 1 credit (address exists at a domain that accepts everything; treat as risky)
**No email found** after the full waterfallNo
Lead already unlocked in this workspaceNo, the existing data is reused
Phone number reveal (where offered)Separate credit rate, shown before you confirm

Credits are deducted per lead, not per provider queried. If the first provider has nothing and the fifth has a verified address, that is still one credit.

Checking your balance

Go to Settings → Credits. You see the current balance, usage this period, and the renewal date. Monthly plan credits reset; purchased top-up credits roll over.

Tips

  • Unlock in batches of 100–500 and push each batch to a campaign before unlocking the next. This keeps addresses fresh and lets you check the bounce rate before spending more.
  • Filter out catch-all results into their own list and send them from a separate campaign with a lower daily limit and bounce protection at 2%.
  • Always dedupe against your CRM before unlocking; existing customers and open opportunities waste credits.
  • Set an alert or check the balance weekly if several people share the workspace.

Troubleshooting

  • Unlock finished with fewer emails than leads selected: some leads had no findable email. You were not charged for those.
  • "Insufficient credits": buy a top-up under Settings → Credits or unlock a smaller batch.
  • An unlocked email bounced: verification is a point-in-time check. Report it (where the option exists) and remove the lead; typical residual bounce on verified data is 1–2%.

Related articles

  • Lead database overview: search by ICP filters
  • Email verification: how it works and what each status means
  • Push found leads straight into a campaign
  • Managing bounced leads and cleaning your lists

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More in Data & Enrichment

Lead database overview: search by ICP filters→Email verification: how it works and what each status means→Waterfall enrichment: append data fields to your contacts→AI enrichment: generate personalised first lines→Push found leads straight into a campaign→