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Account & Billing

6 articles

Upgrade or downgrade your plan

OutreachFox plans differ in how many active contacts, connected mailboxes, workspaces and team seats you get, and in which features are included (CRM sync, white-label, API access). You can change …

Payment methods and invoices

The billing page is where you add or replace a card, set billing details that appear on invoices, and download invoices for your accounts team. All payments are processed by Stripe; OutreachFox doe…

Understanding your charges: subscription, mailboxes, domains and credits

An OutreachFox bill can contain up to four kinds of line: the plan subscription, mailboxes bought through Icemail, domains bought through Icemail, and credits (wallet top-ups and enrichment or veri…

Cancel your subscription

Cancelling stops the plan from renewing. You keep full access until the end of the period you have already paid for, after which the workspace becomes read-only. Your data, mailboxes and campaigns …

Export your account data

You can export everything you have put into OutreachFox and everything it has collected on your behalf: contacts and their statuses, replies, campaign sequences and statistics, mailbox and warm-up …

Delete your account and GDPR requests

This article covers three related but different things: deleting a single workspace, deleting your entire account, and handling GDPR or similar data-protection requests, both for your own data and …

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