13 articles
A sending schedule defines when a campaign is allowed to send: the time zone, the days of the week, the hours within those days, and whether public holidays are skipped. Schedules are created once …
You can keep as many sending schedules as you need under Campaign Settings → Sending Schedules, one per region or audience. Each campaign uses exactly one schedule, chosen in the campaign's setting…
The Daily new contacts limit caps how many leads a campaign contacts for the first time each day. It does not limit follow-ups; those are governed by the sequence delays and your mailbox limits. Us…
Once a campaign has more emails due than your mailboxes can send in a day, OutreachFox has to decide which to send first: follow-ups to leads already in the sequence, or step 1 to leads who have no…
You can finish building a campaign today and have it begin sending on a date you choose. The start date lives in the campaign Settings. Leave it blank and the campaign starts as soon as you launch …
Auto-match ESP sends each email from a mailbox on the same email service provider as the recipient whenever one is available. A lead on Google Workspace gets an email from one of your Google mailbo…
Bounce protection pauses a campaign automatically when its bounce rate reaches a threshold you set. A campaign that keeps sending into a bad list can get every attached mailbox flagged within a day…
A campaign's time zone comes from its sending schedule: every send window, day selection and holiday rule is evaluated in that zone. That is fine when all leads are in one region. When a single cam…
Two separate limits decide how many emails go out each day, and confusing them is the most common reason a campaign sends less (or more) than expected. The mailbox limit caps what one mailbox sends…
Inbox rotation is how OutreachFox turns a pool of mailboxes into one campaign. Instead of one address sending 300 emails a day, thirty addresses each send ten, and every email in a lead's thread co…
Open tracking inserts an invisible 1×1 image into each email; when the recipient's mail client loads it, the open is recorded. Link tracking rewrites each link in the email to pass through a tracki…
You can add CC or BCC recipients to the emails a campaign sends. The usual reasons are to log every outbound email into a CRM via its BCC-to-CRM address, to copy an account manager on a specific st…
A campaign that is not sending is either paused (status shows paused, nothing goes out until you resume) or waiting (status is active but a limit, schedule or mailbox is blocking sends). Work throu…