Set the daily new-contacts limit for a campaign
The Daily new contacts limit caps how many leads a campaign contacts for the first time each day. It does not limit follow-ups; those are governed by the sequence delays and your mailbox limits. Us…
The Daily new contacts limit caps how many leads a campaign contacts for the first time each day. It does not limit follow-ups; those are governed by the sequence delays and your mailbox limits. Use it to ramp a campaign gradually, keep total volume inside what your mailboxes can safely send, and avoid dumping a whole list on day one.
Steps
- In Campaigns, select the campaign you want to adjust.

- Click Edit Campaign.

- Go to the campaign Settings.

- Find Daily new contacts limit.

- Enter the number of new leads the campaign may start each day. The default is 1,000; change it to your desired number.

- Click Save.

- Click Resume campaign to put the campaign back into sending.

The same setting is available at the Settings step when you create a new campaign.
How to choose the number
Work backwards from your mailboxes:
- Count the warmed mailboxes attached to the campaign.
- Multiply by the per-mailbox campaign limit (30–50 emails per day is safe for a warmed mailbox).
- Reserve roughly half of that for follow-ups once the campaign is a week old.
Example: 10 mailboxes × 40 emails = 400 sends per day. Set the daily new-contacts limit to about 200 so that, with a three-step sequence, follow-ups fit in the remaining capacity.
Start lower for the first week of a new campaign (for example 50–100) and raise it once the bounce rate and reply categories look healthy.
Tips
- The limit resets each day in the campaign's sending schedule time zone.
- If several campaigns share the same mailboxes, the mailbox limit is what actually caps volume; the sum of the campaigns' daily new-contacts limits can exceed it without any harm, but the campaigns will contact fewer leads than the setting suggests.
- A limit of 1,000 with a small list simply means "as fast as the mailboxes allow".
Troubleshooting
- Campaign contacts fewer new leads than the limit: the mailboxes hit their own daily limits, the send window closed, or the sending strategy is prioritising follow-ups. See Daily sending limits: mailbox limit vs campaign limit.
- Change did not apply: you must click Save and then Resume campaign; leaving the editor without resuming keeps the campaign paused.
Related articles
- Choose a sending strategy: follow-ups first, balanced, or new leads first
- Daily sending limits: mailbox limit vs campaign limit
- Inbox rotation: how OutreachFox spreads sends across mailboxes
- Add more leads to an active campaign (from a l
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