Help Center/Campaigns: Schedule & Options/Manage multiple sending schedules and apply one to a campaign
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Manage multiple sending schedules and apply one to a campaign

You can keep as many sending schedules as you need under Campaign Settings → Sending Schedules, one per region or audience. Each campaign uses exactly one schedule, chosen in the campaign's setting…

You can keep as many sending schedules as you need under Campaign Settings → Sending Schedules, one per region or audience. Each campaign uses exactly one schedule, chosen in the campaign's settings. This article covers building a set of schedules, finding them, and attaching one to a campaign.

Prerequisites

  • At least one schedule created (see Create a sending schedule).

Steps: create additional schedules

  1. Go to Campaign Settings → Sending Schedules.
  2. Click Create new schedule and repeat the setup (name, time zone, holidays, days, send timings) for each region or audience. Click Save after each one.

Screenshot

  1. When the list grows, use the search bar at the top of Sending Schedules to find a schedule by name.

Screenshot

Steps: apply a schedule to a campaign

  1. While creating a campaign, after saving the sequence and adding leads, open the campaign Settings step. For an existing campaign, open it, click Edit Campaign, then Settings.
  2. In the schedule field, select the sending schedule you want from the dropdown.

Screenshot

  1. Click Save, then Launch Campaign (new campaign) or Resume Campaign (existing campaign).

The campaign now only sends within that schedule's days and hours, in its time zone.

A sensible starting set

**Schedule name****Time zone****Days****Window**
US East – business hoursAmerica/New\_YorkMon–Fri08:00–17:00
US West – business hoursAmerica/Los\_AngelesMon–Fri08:00–17:00
UK & IrelandEurope/LondonMon–Fri08:00–17:00
Central EuropeEurope/BerlinMon–Fri08:00–17:00
APAC – SingaporeAsia/SingaporeMon–Fri08:00–17:00

Tick Skip public holidays with the matching country on each.

Tips

  • Edit a schedule rather than creating a near-duplicate; changes apply to every campaign using it from the next send window.
  • Changing a campaign's schedule takes effect immediately for emails not yet sent. Emails already queued for today follow the old window.
  • If you run one campaign across several regions, lead-level time zones can override the campaign schedule per lead (see Campaign time zone and lead-level time zones).

Troubleshooting

  • Schedule missing from the campaign dropdown: it was not saved. Go back to Sending Schedules and confirm it is in the list.
  • Campaign sends outside the expected hours: check the schedule's time zone. A schedule set to your own zone while targeting another region is the usual cause.
  • Campaign did not send today: today is a selected holiday, or not a selected day, in that schedule.

Related articles

  • Create a sending schedule (time zone, holidays, days, send windows)
  • Campaign time zone and lead-level time zones
  • Why did my campaign pause or stop sending?
  • Schedule a campaign start

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More in Campaigns: Schedule & Options

Create a sending schedule (time zone, holidays, days, send windows)→Set the daily new-contacts limit for a campaign→Choose a sending strategy: follow-ups first, balanced, or new leads first→Schedule a campaign start date→Auto-match ESP: send from a mailbox that matches the recipient's provider→Bounce protection: auto-pause a campaign at a bounce-rate threshold→Campaign time zone and lead-level time zones→Daily sending limits: mailbox limit vs campaign limit→Inbox rotation: how OutreachFox spreads sends across mailboxes→Open tracking and link tracking (and when to turn them off)→CC and BCC on campaign emails→Why did my campaign pause or stop sending? (all reasons in one place)→